Customer Experience in your Organization-Navigating Politics of Change
Director of User Experience In-Situ, Inc.
Steve has been designing and creating digital products for over 25 years, with a focus on the Customer and User Experience for the past 15. He has filled many roles along the way, but his favorite thing is influencing organizational change in favor of the Customer Experience. He has been a part of large and small organizations, often crafting experiences for systems that span from the circuit board to the cloud.
