Advisory Committee Member Profile
Elizabeth Del FerroDuck Creek Technologies
VP |
Areas of Expertise
Customer Experience Strategy, Customer Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment
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Elizabeth drives global high-return business expansion for startup, mid-size, and multibillion-dollar Global 50 businesses. She is a master builder of profitable Partner ecosystems that increase revenue while ensuring an optimal customer experience. Elizabeth is especially skilled in finding pathways to revenue that may have been overlooked and transforming lower performing business areas across software, hardware, and SaaS. She revitalizes revenue by up to 50% and has driven revenue growth by an average of 27% in every role since 2003.
Elizabeth is a valuable advisor to companies and boards looking for paths to scale and revenue in the U.S. or around the globe. She has a consistent track record of guiding profitable global expansions across Europe, the Middle East, LATAM, and APAC for Duck Creek, Guidewire, Oracle, and StorageTek. She has often been called on to manage special initiatives for the CEO and Board of Directors, including new market entry plans, competitive analysis, and risk assessment and mitigation. Elizabeth grew up in Italy and has lived and worked across the globe. She is a skilled cross-cultural communicator and leverages her ability to speak Spanish, Portuguese, and Italian as a unique competitive advantage as a negotiator and leader.
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